Terms of Service

For the purposes of these Terms of Service, the following definitions shall apply. MoonBlooms, we, us, and our refer to Kunming YueChuangFei Trading Co., Ltd., operating under the trade name MoonBlooms, including its officers, directors, employees, agents, and authorized representatives. Client, you, and your refer to any individual, entity, or organization that accesses our website, submits an inquiry, or engages our computer systems design and related services.

Services means the computer systems design, architecture, engineering, consulting, integration, support, and all related professional services offered by MoonBlooms as described on our website, in proposals, or in executed service agreements. Website refers to www.moonbloom.buzz and all associated subdomains, landing pages, and digital properties operated by MoonBlooms.

Agreement means these Terms of Service together with any applicable service agreements, statements of work, proposals, invoices, and policies incorporated by reference, including our Privacy Policy. In the event of any conflict between these Terms and a separately executed written agreement, the terms of the separately executed agreement shall prevail to the extent of the conflict.

In these Terms, unless the context otherwise requires, words in the singular include the plural and vice versa, references to persons include legal entities, and headings are for convenience only and do not affect the interpretation of these provisions. The term including means including without limitation.

By accessing, browsing, or using the MoonBlooms website, by submitting any inquiry or contact form, or by engaging our Services, you irrevocably accept and agree to be bound by these Terms of Service and all documents incorporated by reference. If you do not agree to these Terms in their entirety, you must immediately cease all use of the MoonBlooms website and refrain from engaging our Services.

Your acceptance of these Terms may be manifested through various actions including but not limited to clicking an acceptance button, checking an agreement checkbox, submitting a contact form, sending an email inquiry, signing a service agreement, making a payment, or continuing to use the website after changes to these Terms have been posted. Each such action constitutes your express acknowledgment and acceptance.

These Terms apply to all visitors, users, clients, and others who access or use the MoonBlooms website or Services. You represent and warrant that you have the full legal capacity and authority to enter into this Agreement and to comply with all of its terms and conditions. If you are entering into this Agreement on behalf of an organization, you represent that you have the authority to bind that organization.

To use the MoonBlooms website and Services, you must be at least eighteen years of age or the age of legal majority in your jurisdiction, whichever is greater. By agreeing to these Terms, you represent and warrant that you meet this age requirement and that you have not been previously suspended or removed from using our Services.

If you are using the website or Services on behalf of a company, partnership, association, government agency, or other legal entity, you represent and warrant that you are duly authorized to act on behalf of and to bind such entity to this Agreement. You further represent that the entity you represent is duly organized, validly existing, and in good standing under the laws of its jurisdiction of formation.

MoonBlooms reserves the right, in its sole discretion, to refuse to provide Services to any person or entity for any lawful reason, including but not limited to a history of non-payment, breach of prior agreements, violation of applicable laws, or engagement in activities that could harm the reputation or operations of MoonBlooms or its affiliates.

You are responsible for maintaining the confidentiality of any account credentials, access tokens, or authentication mechanisms associated with our Services, and you agree to accept responsibility for all activities that occur under your account or through your access credentials.

MoonBlooms provides professional computer systems design and related services, including but not limited to systems architecture design, infrastructure engineering, technology consulting, systems integration, cybersecurity assessment, cloud migration, database administration, network architecture, DevOps pipeline engineering, disaster recovery planning, IT asset lifecycle management, and ongoing technical support and maintenance.

The specific scope, deliverables, timelines, and fees for any Service engagement shall be set forth in a separate written proposal, statement of work, service agreement, or similar document executed by both parties. Nothing on the MoonBlooms website shall constitute a binding offer or contractual commitment; all Services are subject to mutual agreement on scope, terms, pricing, and availability.

MoonBlooms reserves the right to modify, suspend, or discontinue any aspect of its Services, including the website and any features or functionality, at any time with or without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of any Service, except as may be set forth in an executed service agreement.

We may introduce new Services, features, or enhancements from time to time. Any new features that augment or enhance the current Services shall be subject to these Terms of Service unless otherwise specified in a separate agreement.

You agree to use the MoonBlooms website and Services only for lawful purposes and in accordance with these Terms. You shall not use our website or Services in any manner that violates any applicable federal, state, local, or international law, regulation, or ordinance, including those governing data protection, export controls, intellectual property, and consumer protection.

Prohibited activities include but are not limited to the following: uploading, transmitting, or distributing any malicious code, viruses, trojans, worms, logic bombs, or other harmful software; attempting to gain unauthorized access to any part of the website, the servers on which the website is hosted, or any server, computer, or database connected to the website; engaging in any activity that disrupts, interferes with, or imposes an unreasonable load on the website infrastructure; using any robot, spider, scraper, or other automated means to access the website for any purpose without our express written permission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or Services without the express written permission of MoonBlooms. You shall not use the MoonBlooms name, logo, trademarks, or any confusingly similar marks in any manner without our prior written consent. You agree to provide accurate, current, and complete information when interacting with our website or engaging our Services and to promptly update such information as necessary.

During the course of any Service engagement, you agree to provide reasonable cooperation, access to relevant systems and personnel, and timely responses to enable MoonBlooms to perform its obligations. Failure to provide necessary cooperation may result in delays, additional costs, or suspension of Services.

All content, materials, features, and functionality available on or through the MoonBlooms website, including but not limited to text, graphics, logos, icons, images, audio clips, video, data compilations, software, code, design elements, and the overall look and feel of the website, are owned by or licensed to MoonBlooms and Kunming YueChuangFei Trading Co., Ltd. and are protected by applicable copyright, trademark, patent, trade secret, and other intellectual property laws.

The MoonBlooms name, the MoonBlooms logo, the moon-phase icon design, and all related names, logos, product and service names, designs, and slogans are trademarks of MoonBlooms or Kunming YueChuangFei Trading Co., Ltd. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans appearing on the website are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and view the content on the MoonBlooms website for your personal, non-commercial use only. This license does not include any right to download, copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content obtained from the website.

With respect to deliverables created by MoonBlooms in the course of providing Services, ownership and license terms shall be specified in the applicable service agreement. Unless otherwise agreed in writing, MoonBlooms retains ownership of all pre-existing intellectual property, proprietary tools, methodologies, frameworks, and know-how used in performing Services.

In the course of providing Services, MoonBlooms may receive, access, process, or store data, materials, and content provided by or on behalf of the client, including system configurations, network topologies, source code, documentation, business data, and other proprietary information. You retain all ownership rights to your client content and data.

By providing client content to MoonBlooms, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, reproduce, process, and store such content solely as necessary to perform our obligations under the applicable service agreement. This license terminates upon completion or termination of the relevant Service engagement, subject to our archival and legal retention obligations.

You represent and warrant that you have all necessary rights, permissions, and consents to provide client content to MoonBlooms and that our use of such content in accordance with this Agreement will not violate any third-party rights, including intellectual property rights, privacy rights, or contractual obligations. You shall be solely responsible for the accuracy, quality, legality, and appropriateness of all client content.

We implement reasonable technical and organizational measures to protect client content against unauthorized access, loss, or alteration. However, you acknowledge that no security system is impenetrable, and we cannot guarantee the absolute security of client content during transmission or storage.

The fees for MoonBlooms Services shall be set forth in the applicable proposal, statement of work, or service agreement. Unless otherwise specified, all fees are denominated in United States Dollars (USD) and are exclusive of applicable taxes, duties, levies, and governmental charges, which shall be the responsibility of the client.

Payment terms, including invoicing schedules, due dates, and accepted payment methods, shall be specified in the applicable service agreement. Unless otherwise agreed in writing, payments are due within thirty calendar days from the date of invoice. Late payments may accrue interest at the rate of one and one-half percent per month or, if lower, the maximum rate permitted by applicable law, calculated from the due date until the date of full payment.

MoonBlooms reserves the right to suspend or terminate Services in the event of non-payment or delinquent payment after providing reasonable notice to the client. The client shall be responsible for all costs of collection, including reasonable attorneys fees and court costs, incurred by MoonBlooms in connection with collecting past-due amounts.

All fees are non-refundable except as expressly provided in the applicable service agreement or as required by applicable law. Any disputes regarding invoiced amounts must be submitted in writing within fifteen calendar days of the invoice date; failure to dispute within this period constitutes acceptance of the invoice as accurate.

Each party acknowledges that in the course of the business relationship governed by these Terms, it may receive or have access to confidential and proprietary information of the other party. Confidential Information means any non-public information, in any form, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.

Confidential Information includes but is not limited to trade secrets, business plans, financial data, customer lists, technical specifications, source code, system architectures, security protocols, and the terms and existence of any service agreement between the parties. Each party agrees to hold the other Confidential Information in strict confidence and to use it only for the purpose of performing obligations under this Agreement.

Each party shall use at least the same degree of care to protect the other Confidential Information as it uses to protect its own confidential information of a similar nature, but in no event less than a reasonable degree of care. Confidential Information may be disclosed only to employees, contractors, and agents who have a need to know and who are bound by confidentiality obligations at least as protective as those in this section.

The confidentiality obligations shall not apply to information that is or becomes publicly available through no fault of the receiving party; was already in the possession of the receiving party without obligation of confidentiality at the time of disclosure; is independently developed by the receiving party without use of or reference to the Confidential Information; or is required to be disclosed by law, regulation, or court order, provided the receiving party gives prompt notice and reasonable cooperation to limit such disclosure.

MoonBlooms is committed to delivering high-quality computer systems design and related services with professionalism, technical excellence, and responsiveness. Any specific service level agreements, response times, resolution targets, uptime guarantees, or performance benchmarks shall be set forth in the applicable service agreement or statement of work.

Unless a separate service level agreement is executed, MoonBlooms agrees to use commercially reasonable efforts to respond to client support inquiries within one business day and to resolve reported issues within a timeframe appropriate to their severity and complexity. Support availability, channels, and escalation procedures will be communicated to clients at the commencement of each Service engagement.

MoonBlooms may perform scheduled maintenance, upgrades, or modifications to its systems and infrastructure. We will use reasonable efforts to provide advance notice of scheduled maintenance that may affect Service availability, though emergency maintenance may be performed without prior notice when necessary to protect the security or integrity of our systems.

Service level commitments apply only to Services explicitly provided by MoonBlooms and do not extend to third-party services, platforms, or infrastructure integrated with our Services. Any service level remedies, where applicable, are limited to those explicitly set forth in the applicable agreement.

To the fullest extent permitted by applicable law, in no event shall MoonBlooms, Kunming YueChuangFei Trading Co., Ltd., or their respective officers, directors, employees, agents, licensors, or suppliers be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, business interruption, or other intangible losses, arising out of or related to your use of or inability to use the website or Services.

The total aggregate liability of MoonBlooms and its affiliates for any and all claims arising out of or related to this Agreement, whether in contract, tort, negligence, strict liability, or any other legal theory, shall not exceed the total fees actually paid by the client to MoonBlooms in the twelve-month period immediately preceding the event giving rise to the claim.

The limitations and exclusions of liability set forth in this section shall apply regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if MoonBlooms has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the exclusions and limitations in this section may not apply to you.

You acknowledge and agree that the limitations of liability set forth in this section are an essential basis of the bargain between the parties and that MoonBlooms would not enter into this Agreement or provide Services without such limitations. These limitations shall survive any termination or expiration of this Agreement.

You agree to defend, indemnify, and hold harmless MoonBlooms, Kunming YueChuangFei Trading Co., Ltd., and their respective officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses, including reasonable attorneys fees and court costs, arising out of or related to your violation of these Terms of Service.

Your indemnification obligations specifically cover claims arising from your use of the website or Services in violation of these Terms; your breach of any representation, warranty, or covenant contained in these Terms; your violation of any applicable law, regulation, or third-party right, including intellectual property and privacy rights; any client content you provide to MoonBlooms; and any negligent, reckless, or intentionally wrongful conduct by you or anyone acting on your behalf.

MoonBlooms shall promptly notify you of any claim subject to indemnification and shall provide reasonable cooperation, at your expense, in the defense or settlement of such claim. You shall not settle any claim that imposes any obligation or liability on MoonBlooms without our prior written consent, which shall not be unreasonably withheld. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

These Terms of Service shall remain in full force and effect for as long as you access the MoonBlooms website or utilize our Services. MoonBlooms reserves the right to suspend or terminate your access to the website and Services at any time, with or without cause, and with or without prior notice, in our sole discretion.

Grounds for termination include but are not limited to breach of any provision of these Terms; engagement in fraudulent, illegal, or harmful activities; failure to pay fees when due; insolvency, bankruptcy, or similar proceedings; or any conduct that MoonBlooms reasonably believes could cause harm to our business, reputation, or other clients.

Upon termination of a Service engagement, the client shall pay all outstanding fees for Services rendered through the effective date of termination. MoonBlooms shall deliver to the client any completed deliverables and work product that have been paid for, in accordance with the terms of the applicable service agreement. Any provisions of these Terms that by their nature should survive termination shall so survive, including intellectual property, confidentiality, limitation of liability, indemnification, and governing law provisions.

The client may terminate a Service engagement in accordance with the termination provisions set forth in the applicable service agreement. Unless otherwise specified, either party may terminate a Service engagement for convenience upon thirty calendar days written notice to the other party, subject to payment for Services rendered through the effective date of termination.

The MoonBlooms website and all content, materials, and Services made available through it are provided on an as is and as available basis without any representations, warranties, or conditions of any kind, either express or implied. To the fullest extent permitted by applicable law, MoonBlooms expressly disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

MoonBlooms makes no warranty that the website or Services will meet your requirements; that the website will be available on an uninterrupted, timely, secure, or error-free basis; that any errors or defects in the website or Services will be corrected; or that the results obtained from the use of the Services will be accurate or reliable. You acknowledge that your use of the website and Services is at your sole risk.

No advice, information, or communication, whether oral or written, obtained from MoonBlooms or through the website shall create any warranty not expressly stated in these Terms. The disclaimers in this section shall apply to the maximum extent permitted by applicable law.

With respect to professional Services delivered by MoonBlooms, we warrant that such Services will be performed in a professional and workmanlike manner consistent with generally accepted industry standards. Any claim for breach of this warranty must be made in writing within thirty calendar days of the completion of the applicable Service delivery. Your sole and exclusive remedy for breach of this warranty shall be re-performance of the non-conforming Services, at our option.

In the event of any dispute, claim, question, or disagreement arising out of or relating to these Terms, the website, or the Services, the parties shall first attempt to resolve the matter amicably through good-faith negotiations. The party raising a dispute shall provide written notice to the other party describing the nature of the dispute and the desired resolution.

If the dispute is not resolved through direct negotiations within thirty calendar days from the date of the initial written notice, the parties agree to submit the dispute to mediation administered by a mutually agreed-upon mediation service provider. The mediation shall be conducted in the English language and shall take place in Kunming, Yunnan Province, China, or via videoconference if the parties mutually agree.

If mediation does not resolve the dispute within sixty calendar days from the appointment of a mediator, or if either party refuses to participate in mediation, either party may pursue any other available legal or equitable remedy, including litigation in the courts specified in the Governing Law section below.

Nothing in this dispute resolution section shall prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to prevent immediate and irreparable harm. Each party shall bear its own costs and expenses in connection with any dispute resolution proceedings, except as may be otherwise provided in these Terms or awarded by a court.

These Terms of Service and any disputes arising out of or related to them, including non-contractual disputes, shall be governed by and construed in accordance with the laws of the Peoples Republic of China, without giving effect to any choice or conflict of law provision or rule that would result in the application of the laws of any other jurisdiction.

The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms or to any transactions conducted through the MoonBlooms website or Services. The Uniform Computer Information Transactions Act and any similar legislation as adopted in any jurisdiction shall not apply.

Subject to the dispute resolution provisions set forth in these Terms, the parties agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the competent courts located in Kunming, Yunnan Province, China, and each party irrevocably submits to the personal jurisdiction and venue of such courts.

You agree to waive any right to a jury trial in any proceeding arising out of or related to these Terms. You further agree that any claim or cause of action arising out of or related to these Terms or the use of the website or Services must be filed within one year after such claim or cause of action arose, or it shall be forever barred.

Neither party shall be liable for any failure or delay in performance under these Terms, other than payment obligations, to the extent such failure or delay is caused by circumstances beyond the reasonable control of the affected party, including but not limited to acts of God, natural disasters, flood, fire, earthquake, volcanic eruption, epidemic, pandemic, public health emergency, war, terrorism, civil unrest, riot, labor disputes, strikes, governmental actions, embargoes, sanctions, utility failures, telecommunications failures, Internet outages, or denial-of-service attacks.

The party affected by a force majeure event shall notify the other party in writing within five business days of the occurrence of such event, describing the event, its anticipated duration, and the obligations affected. During the period of force majeure, the affected party shall use commercially reasonable efforts to mitigate the impact of the event and to resume performance as soon as reasonably practicable.

If a force majeure event continues for a period exceeding thirty calendar days, the party not affected may terminate the affected Service engagement upon written notice to the other party, without liability for such termination, provided that any fees for Services rendered prior to the force majeure event remain due and payable.

MoonBlooms reserves the right, in its sole discretion, to modify, amend, or replace these Terms of Service at any time. When we make material changes, we will provide notice by posting the updated Terms on this page with a revised effective date, and we may provide additional notice through the website, via email, or through other communication channels.

Material changes to these Terms will become effective thirty calendar days after the date of posting, or sooner where required by applicable law or to address an urgent security or legal concern. Your continued use of the website or Services after the effective date of any changes constitutes your acceptance of the modified Terms.

It is your responsibility to review these Terms periodically for changes. If you do not agree to any modified Terms, you must discontinue your use of the website and Services. We recommend that you save or print a copy of these Terms for your records at the time of your initial acceptance.

No modification, amendment, or waiver of any provision of these Terms shall be effective unless in writing and signed by an authorized representative of MoonBlooms. The failure of MoonBlooms to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Entire Agreement: These Terms of Service, together with the Privacy Policy and any applicable service agreements, constitute the entire agreement between you and MoonBlooms regarding your use of the website and Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable while preserving its original intent, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

Assignment: You may not assign or transfer any of your rights or obligations under these Terms without the prior written consent of MoonBlooms. MoonBlooms may assign or transfer these Terms, in whole or in part, at any time without notice or consent, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.

Relationship of the Parties: Nothing in these Terms shall be construed as creating an agency, partnership, joint venture, employment, or franchise relationship between the parties. Each party is an independent contractor, and neither party has the authority to bind or contract any obligation in the name of the other party without prior written consent.

No Third-Party Beneficiaries: These Terms are for the sole benefit of the parties hereto and their successors and permitted assigns. Nothing in these Terms, express or implied, is intended to or shall confer upon any third party any legal or equitable right, benefit, or remedy of any nature whatsoever.

Notices: Any notice required or permitted under these Terms shall be in writing and delivered by email, personal delivery, recognized courier service, or registered or certified mail to the addresses set forth in the Contact section below. Notices sent by email shall be deemed received on the next business day after transmission if no delivery failure notice is received. Notices sent by mail shall be deemed received five business days after deposit.

Survival: Any provisions of these Terms that by their nature would be expected to survive termination shall survive any termination or expiration of this Agreement, including but not limited to provisions regarding intellectual property, confidentiality, limitation of liability, indemnification, dispute resolution, and governing law.

For questions, concerns, or legal notices regarding these Terms of Service, please contact MoonBlooms through the following channels. We are committed to addressing all inquiries promptly and professionally.

Company: Kunming YueChuangFei Trading Co., Ltd., operating as MoonBlooms.

Registered Address: Attach 1-PL, No. 162 Tianyuan Road, Donghua Street, Panlong District, Kunming, Yunnan — 650000, China (CN). This is our official address for service of legal process and formal correspondence.

Email: assist@moonbloom.buzz — For general inquiries, support requests, and legal notices. Please specify the nature of your correspondence in the subject line to facilitate prompt routing.

Telephone: +1 386-639-6548 — Available Monday through Friday from 09:00 to 18:00 China Standard Time (CST, UTC+8).

Website: www.moonbloom.buzz

Any legal notices required under these Terms shall be in writing and delivered to the physical or email address provided above. We encourage you to contact us with any questions about these Terms before using our website or engaging our Services.